Frequently Asked Questions

Find quick answers to the most common questions about using our platform, whether you’re a freelancer offering services or an employer posting projects.

Click the “Sign Up” button in the top right corner. Choose whether you want to register as a freelancer or an employer. Fill in your details, verify your email, and you’ll be redirected to your dashboard.

Yes. From your profile menu, select “Switch Role” to toggle between freelancer and employer dashboards without creating a new account.

Log in, go to “My Profile” in your dashboard, and fill in your personal info, skills, and portfolio projects. Use relevant keywords so your profile appears in search results.

Go to your employer dashboard and click “Post a Project.” Fill in details including category, skills required, budget, and deadlines. Review and publish to make it live.

In the freelancer dashboard, click “Add a Service.” Choose the most relevant category (e.g., Civil & Structural Engineering) and list your skills (e.g., CAD/BIM modeling, Structural Analysis).

Yes. Open the project or service from your dashboard, click “Edit,” make changes, and save. Changes will update immediately.

Categories represent broad fields (e.g., Mechanical Engineering, Software & Digital Solutions). Skills are specialized capabilities within each category. For example, under Civil & Structural Engineering, skills might include Quantity Surveying or 3D Visualization.

Yes. Go to “My Profile” in your dashboard and update your skills anytime to reflect your current expertise.

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Click “Help” in the footer or dashboard to open a support ticket. You can also use the live chat agent if enabled.